The moment your product has arrived in the copyright. We insist and strongly persuade you to schedule your installation following the product has been received & inspected or set up it as soon as it is possible to if accomplishing it by yourself. For the situation, Fireplace Bros want to ensure there isn't a product injury or missing sections.
Crafted with stainless steel and tempered glass, this wall-mounted ethanol fireplace offers a clear-burning flame that delivers type and warmth to present day spaces—no chimney or electrical link essential.
We want to ensure that you have the very best expertise from picking out your items to unboxing and savoring them.
These varieties of returns are certainly not qualified underneath a No cost Returns Plan. Should the get is apparently returned back again to us, We'll situation a refund back again to your approach to payment within the amount of the original get minus inbound and outbound delivery costs, and any connected missed supply and/or storage expenses.
- Acquire a picture of your bundle prior to deciding to take it from the copyright even if It's not at all broken. There may be something you missed
If a product exhibits visible indications of have on and use or is missing objects, to the extent that Fireplace Bros will no more manage to re-provide the product or service for a "new" item, the returned item will be classified to be a refurbished device as well as a 40% restocking rate might be utilized.
Fantastic rates, swift shipping and rapidly inconvenience no cost services on The difficulty I encountered. I'd ordered an electric fireplace Summerset Quest Series Built-in Gas Grill unit that would not fit into the prevailing fireplace space.
In the event your order comes broken, make sure you get to out to implement straight away with photos and we will make it correct.
All round, I'm an exceedingly happy buyer and my fireplace appears to be and operates flawlessly. I'm glad that I selected US FIreplace to source my direct vent fireplace. Thank you for the great support.
We're going to electronic mail your shipping and delivery affirmation and tracking info inside 24 hours within your buy leaving the warehouse.
Exposing the device to Severe weather conditions, h2o damage, or prolonged publicity to dampness when not designed for out of doors use.
When you purchase a wall-mounted fireplace, you are going to receive isolation mounting brackets to be certain your fireplace set up is Secure and doesn’t hurt your wall.
If you discover any damage to the packaging and/or your merchandise(s) every time they get there, remember to acquire images and email them to [email protected] inside of 24 hours of acquiring.
Common Freight Shipping and delivery: Our Summerset Sizzler PRO Series 40" Liquid Propane Built-in standard transport possibility contains shipping and delivery of your get on the very first flat dry location. This doesn't incorporate shipping with the get inside the dwelling.